Customer Support Notice

RxPop.com does not offer Customer Support by way of phone at this time. RxPop.com may add a Customer Support Phone Division in the near future. For now if you wish to contact RxPop.com’s Customer Support Department you MUST use the options available to you on our web site.

It is important that you understand RxPop.com’s Customer Support Department reviews ALL incoming messages in the order in which they are received. Please allow 48 to 72 hours for a response due to high volumes of incoming messages.

Frequently Asked Questions

WHAT GUARANTEES DO I HAVE THAT I WILL BE ABLE TO ORDER THE MEDICATIONS I WANT FOUND ON YOUR SITE?
WHAT ASSURANCES DO I HAVE THAT YOUR PARTNER PHARMACIES WILL ACTUALLY DELIVER THE MEDICATION I ORDER?
WILL MEDICATIONS PURCHASED THROUGH YOUR SERVICE BE LESS EXPENSIVE THAN NORMAL?
HOW MUCH IS A MONTHLY SUBSCRIPTION TO RXPOP.COM?
WHAT IS RXPOP.COM’S BILLING/CANCELLATION POLICY AND HOW DOES IT APPLY TO ME?
WHAT ALL DIFFERENT MEMBERSHIP PLANS DOES RXPOP.COM CURRENTLY OFFER?
WHICH FORMS OF PAYMENT ARE ACCEPTED BY RXPOP.COM?
I ATTEMPTED TO SIGN UP FOR A RXPOP.COM MEMBERSHIP AND MY TRANSACTION WAS DECLINED, WHY IS THIS?
WHAT WILL MY RXPOP.COM MEMBERSHIP FEE APPEAR AS ON MY CREDIT CARD OR BANK STATEMENT?
WHAT IF I WANT TO TEST OUT RXPOP.COM’S MEMBERS-ONLY SERVICE, BUT I DO NOT WANT TO CONTINUOUSLY GET BILLED EACH MONTH, WHAT SHOULD I DO?
I CANCELLED MY RXPOP.COM MEMBERSHIP AND STILL NOTICED A CHARGE ON MY ACCOUNT POSTED BY RXIUM LLC, WHY IS THIS?
I ACCIDENTLY SIGNED UP FOR A 90-DAY RXPOP.COM MEMBERSHIP AND ONLY WANTED A 30-DAY RXPOP.COM MEMBERSH
I NOTICE MORE THAN A SINGLE CHARGE ON MY ACCOUNT POSTED BY RXIUM LLC, WHY IS THIS?
I NOTICE A CHARGE ON MY ACCOUNT POSTED BY RXIUM LLC AND I HAVE NOT RECEIVED MY MEDICATION WHICH I OR
I CANCELLED MY RXPOP.COM MEMBERSHIP PRIOR TO ITS AUTOMATED RENEWAL DATE AND I NOTICE MY ACCOUNT STIL
I SIGNED UP FOR A RXPOP.COM MEMBERSHIP AND IMMEDIATELY CANCELLED MY MEMBERSHIP. WHY WAS I STILL CHAR
I SIGNED UP FOR A RXPOP.COM MEMBERSHIP AND I AM UNABLE TO LOGIN TO THE MEMBERS-ONLY SECTION, WHY IS
IS MY TRANSACTION ON RXPOP.COM SECURE AND WILL MY PERSONAL INFORMATION BE KEPT SAFE, PRIVATE AND CON
HOW CAN I UPDATE OR CHANGE MY PERSONAL INFORMATION SUCH AS (MY EMAIL ADDRESS, MY POSTAL STREET ADDRE
DOES MY RXPOP.COM MEMBERSHIP FEE INCLUDE THE PRICE OF ANY MEDICATION?
DO ANY OF RXPOP.COM’S PARTNER PHARMACIES ACCEPT INSURANCE COVERAGE?
MY ACCOUNT HAS BEEN DEBITED BY ONE OF RXPOP.COM’S PARTNER PHARMACIES AND I HAVE NOT RECEIVED MY MEDI
WHAT HAPPENS IF MY AUTOMATED MEMBERSHIP RENEWAL IS DECLINED DUE TO LACK OF FUNDS IN MY BILLING ACCOUNT
I ONLY INTENDED TO PLACE AN ORDER FOR MEDICATION. I DID NOT INTEND TO ENROLL INTO A RXPOP.COM MEMBERSHIP PLAN, WHAT SHOULD I DO?
WHAT IS RXPOP.COM’S PHONE NUMBER?
HOW CAN I CHECK THE STATUS OF MY ORDER?
DOES RXPOP.COM REQUIRE ME TO PROVIDE MY SHIPPING ADDRESS?
CAN ANY OF RXPOP.COM’S PARTNER PHARMACIES SHIP MY ORDER TO A P.O. BOX?
DO ANY OF RXPOP.COM’S PARTNER PHARMACIES CHARGE ANY ADDITONAL FEES, EXCLUDING MEDICATION FEES?
HOW SOON WILL I RECEIVE MY MEDICATION AND WHAT DELIVERY SERVICE WILL BE USED?
I AM NOT A MEMBER OF RXPOP.COM YET I NOTICE A CHARGE ON MY ACCOUNT POSTED BY RXIUM LLC OR RXPOP.COM, WHY IS THIS?
I DID NOT AUTHORIZE RXPOP.COM TO BILL MY ACCOUNT, WHAT SHOULD I DO?
A UNDERAGE CHILD OR MINOR WAS RESPONSIBLE FOR CONDUCTING THIS TRANSACTION ON RXPOP.COM, WHAT SHOULD I DO?
WHAT SHOULD I DO IF NONE OF RXPOP.COM’S PARTNER PHARMACIES CAN ASSIST ME WITH MY DESIRED MEDICATION ORDER?
RXPOP.COM FEATURED A PRICE FOR MY DESIRED PRESCRIPTION MEDICATION THAT WAS INACCURATE, WHAT SHOULD I DO?
RXPOP.COM BILLED MY ACCOUNT AND CAUSED ME TO INCUR A OVERDRAFT PENALTY OR FEE, WHAT SHOULD I DO?
DOES RXPOP.COM ISSUE REFUNDS IF I AM NOT 100% SATISFIED WITH MY RXPOP.COM MEMBERSHIP?
WHAT ADDED SECURITY FEATURES DOES RXPOP.COM CURRENTLY HAVE IN PLACE TO SECURELY PROTECT MY TRANSACTION OVER THE INTERNET?
WHY DOES RXPOP.COM REQUIRE ME TO PROVIDE THEM WITH MY ELECTRONIC SIGNATURE PRIOR TO MY ABILITY TO ACCESS OR USE THEIR MEMBERS-ONLY SERVICE?
AS A MEMBER OF RXPOP.COM, AM I ENTITLED TO ANY SPECIAL SAVINGS OR DISCOUNTS WHICH I CAN TAKE ADVANTAGE OF OR REDEEM WHEN CONDUCTING MY BUSINESS WITH ANY OF YOUR PARTNER PHARMACIES?
WHAT GUARANTEES DO I HAVE THAT I WILL BE ABLE TO ORDER MY DESIRED MEDICATION FROM ONE OF RXPOP.COM’S PARTNER PHARMACIES?
WHAT ASSURANCES DO I HAVE THAT RXPOP.COM’S PARTNER PHARMACY IN WHICH I DECIDE TO CONDUCT MY BUSINESS WITH WILL ACTUALLY DELIVER THE MEDICATION I ORDER?
WILL THE MEDICATIONS OFFERED BY RXPOP.COM’S PARTNER PHARMACIES BE LESS EXPENSIVE THAN AVERAGE?
WILL I SAVE MONEY BY SIGNING UP FOR A RXPOP.COM MEMBERSHIP?
DOES RXPOP.COM RECEIVE ANY ‘KICKBACKS’ OR ‘COMMISSIONS’ FROM ANY OF THEIR PARNTER PHARMACIES?
HOW MUCH MONEY CAN I EXPECT TO SAVE ON MY MEDICATIONS WHEN USING RXPOP.COM’S MEMBERS-ONLY SERVICE?
IS RXPOP.COM A SECURE WEBSITE?
I USE AOL AND CANNOT RECEIVE EMAIL CORRESPONDENCE FROM RXPOP.COM, WHAT SHOULD I DO?
WHY SHOULD I BECOME A MEMBER OF RXPOP.COM?
HOW LONG WILL IT TAKE FOR MY MEDICATION TO ARRIVE FROM THE TIME I PLACE MY ORDER?
HOW CAN RXPOP.COM’S PARTNER PHARMACIES OFFER MEDICATIONS AT SUCH CHEAP, AFFORDABLE PRICES?
ARE THE MEDICATION PRICES DISPLAYED ON RXPOP.COM ACCURATE AND UP-TO-DATE?
DO ANY OF RXPOP.COM’S PARTNER PHARMACIES OFFER HARD-TO-FIND MEDICATION(S)?
WHAT DOES RXPOP.COM DO FOR ME THAT I CANNOT DO FOR MYSELF?
WHAT SEPARATES RXPOP.COM FROM ITS COMPETITORS?
WHY DOES RXPOP.COM CHARGE A MEMBERSHIP FEE?
I AM ONLY ALLOWED TO BE LOGGED INTO RXPOP.COM’S MEMBERS-ONLY SECTION FOR A SHORT PERIOD OF TIME, WHY IS THIS?
WHAT IF A PRESCRIPTION DRUG THAT I AM TAKING IS LESS EXPENSIVE THAN MY PRESCRIPTION DRUG CO-PAY, AM I ELIGIBLE FOR A REFUND?
WHY ARE MEDICATIONS OFFERED BY CANADIAN PHARMACIES TYPICALLY SO MUCH CHEAPER THAN MEDICATIONS OFFERED BY PHARMACIES IN THE UNITED STATES?
WHAT SHOULD I DO IF I CANNOT READ MY PRESCRIPTION CLEARLY?
WHAT DO THE DIFFERENT PARTS OF MY PRESCRIPTION MEAN?
WHO HAS ACCESS TO MY PERSONAL INFORMATION WHICH I ENTER ON RXPOP.COM?
WHAT IF I DO NOT HAVE A COMPUTER, CAN I STILL USE RXPOP.COM’S SERVICE?
HOW DO I SELECT A PHARMACY BEST-SUITED FOR ME WHEN USING RXPOP.COM’S SERVICE?
ARE THERE ANY MEDICATIONS THAT CANNOT BE ORDERED FROM ANY OF RXPOP.COM’S PARTNER PHARMACIES?
WHAT IF I HAVE QUESTIONS ABOUT MY MEDICATION(S) INCLUDING : PROPER USAGE, RECOMMENDED DOSAGE, POSSIBLE SIDE EFFECTS OR PILL IDENTIFICATION?
WHAT OPTIONS DO I HAVE FOR TRANSFERRING MY PRESCRIPTION TO RXPOP.COM’S PARTNER PHARMACY WHICH I CHOOSE TO CONDUCT MY BUSINESS WITH?
HOW DO I PAY FOR MY MEDICATION?
WILL I HAVE TO PAY FOR OTHER SERVICES, SUCH AS PHARMACIST COUNSELING?
I HAVE A QUESTION ABOUT A MEDICATION, WHAT SHOULD I DO?
I FOUND SOME MEDICATION AND I AM NOT SURE EXACTLY WHAT IT IS, CAN RXPOP.COM ASSIST ME IN IDENTIFYING THE MEDICATION?
I AM CURRENTLY TAKING A MEDICATION AND I HAVE SOME QUESTIONS ABOUT POSSIBLE SIDE EFFECTS AND RECOMMENDED USAGE, WHAT SHOULD I DO?
PRIOR TO SIGNING UP FOR ANY RXPOP.COM MEMBERSHIP MUST I AGREE TO ANY LEGAL CONTRACTS OR POLICIES, IF SO WHAT ARE THEY AND WHAT DO THEY MEAN TO ME?
I AM HAVING TROUBLE READING THE CONTENT FEATURED ON RXPOP.COM. WHAT SHOULD I DO?
HOW DO I CANCEL MY RXPOP.COM MEMBERSHIP?
I AM UNSATISFIED WITH MY RXPOP.COM MEMBERSHIP. CAN I GET A REFUND?
I AM HAVING PROBLEMS SIGNING UP FOR MY RXPOP.COM MEMBERSHIP. WHAT SHOULD I DO?
HOW DO I SIGN UP FOR MY RXPOP.COM MEMBERSHIP?
HOW MUCH MONEY CAN I SAVE USING RXPOP.COM?
WHEN WILL MY MEDICATION ARRIVE?
WHAT FREE BONUSES COME WITH MY RXPOP.COM MEMBERSHIP?
WHAT ARE RXPOP.COM'S WEBSITE POLICIES?
WHAT IS RXPOP.COM'S SERVICE DESCRIPTION?
I AM A MEMBER OF RXPOP.COM AND CANNOT LOGIN. WHAT SHOULD I DO?
WHERE CAN I PURCHASE IMITREX AND HOW MUCH CAN I SAVE?
WHAT DOES NO STRENGTH PROVIDED MEAN?
CAN I PAY WITH A COD (CASH ON DELIVERY) OPTION?
WHAT DOES THE REGISTRATION ERROR KNOWN PUBLIC PROXY SERVER MEAN?